# Fansly messaging: DMs, mass and automated messages > How Fansly messaging works for creators: direct messages, mass messages, automated messages, DM permissions, lists and VIPs, and keeping it honest with fans. Source: https://poutagency.com/fansly/messaging --- # Fansly messaging for creators Checked against Fansly’s help centre on 25 September 2026 The short answer Fansly gives creators direct messages, mass messages to chosen groups, automated messages triggered by follows, subscriptions, renewals and tips, and DM permissions that control who can message you at all. Used well, they keep replies quick and fans looked after without the inbox running your day. Whoever writes the messages, keep it honest with fans and within Fansly’s current terms. ## What messaging tools does Fansly offer? - [Direct messages (external site)](https://help.fansly.com/en/articles/12327114-messaging): one-to-one conversations, which can include locked media, voice notes and notes you keep about each fan. - [Mass messages (external site)](https://help.fansly.com/en/articles/10544423-mass-messages): one message to a group, such as current subscribers, expired subscribers, followers or a custom list, sent now or scheduled. - [Automated messages (external site)](https://help.fansly.com/en/articles/10544427-setting-up-automated-messages): sent when someone follows, subscribes, renews or tips, with options for delays and, for tips, a keyword or amount. - [Lists (external site)](https://help.fansly.com/en/articles/10544388-what-are-lists) and [VIP (external site)](https://help.fansly.com/en/articles/10544490-using-the-vip-function) status: ways to group fans, and to give your most engaged fans a separate inbox. ## Control who can message you Fansly’s [DM permissions (external site)](https://help.fansly.com/en/articles/10544426-controlling-your-dms-with-dm-permissions) let you choose whether everyone, only followers, or people meeting criteria you set can message you, such as subscribers or fans who tip per message. Tightening permissions is one of the quickest ways to make a busy inbox manageable. ## A simple messaging routine - A short, friendly welcome message for new subscribers, set up once as an automated message. - A follow-up before renewal for subscribers you have not heard from, rather than a hard sell. - Mass messages that are relevant to the group they go to, not the same offer to everyone. - A daily check of VIP and priority conversations first, then the rest. - Anything unusual, uncomfortable or outside your limits dealt with by you, not automated. Free profile review Your page, reviewed. Free. Running a Fansly page? The review looks at the one you actually run. A free profile review and growth plan with every application, whether or not we work together. - What is already working on your page - What is holding it back - A starter growth plan for your niche Starts with a one-minute enquiry. No commitment either way. - Profile 6/10 Example score: 6 out of 10 - Traffic 5/10 Example score: 5 out of 10 - Content 7/10 Example score: 7 out of 10 - Pricing 4/10 Example score: 4 out of 10 Next 30 days Starter plan Three priorities, in order ## If someone else helps with your messages Fans pay for a connection, so honesty matters. Fansly’s help centre messaging articles, at the time of writing, do not set out specific rules on who may write messages for a creator, so read Fansly’s [Terms of Service (external site)](https://fansly.com/tos) and check its current rules before anyone else messages on your behalf. UK consumer law also treats misleading paying customers as an unfair practice. Whoever helps, agree in writing what they can and cannot say or offer, what must always come back to you, and how you stay open with fans. That is how our [fan messaging support](https://poutagency.com/services/fan-messaging) is set up, and our [agency contract checklist](https://poutagency.com/tools/agency-contract-checklist) includes it as a point to check in any agreement. ## Safety in the inbox - Never take payment outside the platform. - Never share personal details, your location or other accounts that could identify you. - Never agree to meet anyone. - Use DM permissions and blocking for anyone who will not respect your limits. ## Sources Fansly’s own help centre and terms. Pout is independent and not affiliated with Fansly. - [Direct messages](https://help.fansly.com/en/articles/12327114-messaging) (help.fansly.com) - [Mass messages](https://help.fansly.com/en/articles/10544423-mass-messages) (help.fansly.com) - [Automated messages](https://help.fansly.com/en/articles/10544427-setting-up-automated-messages) (help.fansly.com) - [Lists](https://help.fansly.com/en/articles/10544388-what-are-lists) (help.fansly.com) - [VIP](https://help.fansly.com/en/articles/10544490-using-the-vip-function) (help.fansly.com) - [DM permissions](https://help.fansly.com/en/articles/10544426-controlling-your-dms-with-dm-permissions) (help.fansly.com) - [Terms of Service](https://fansly.com/tos) (fansly.com) General information, not legal, tax or financial advice. Fansly’s features, fees and rules change, so check Fansly’s current terms and help pages. Last checked 25 September 2026 . Want a hand with this? Every application gets a free profile review and growth plan, whether or not we work together. Starts with a one-minute enquiry. ## Fansly messaging for creators: common questions ### Should I use automated messages? For routine moments like a welcome or a thank-you, they save time and keep replies quick. Keep them short and genuine, and keep personal conversations personal. ### Can an agency message fans on my Fansly page? Check Fansly’s current terms first. If you do get help, agree in writing who writes what, your limits, and how you stay honest with fans. You should be able to see every conversation at any time. ### How do I stop the inbox taking over? Tighten DM permissions, automate the routine messages, use VIP and lists to sort priorities, and set times to check messages rather than answering all day. ## More on Fansly - [Fansly account security and team access Management Sessions, two-factor authentication, watermarks and stolen content.](https://poutagency.com/fansly/account-security) - [Fansly content and pricing Tiers, free followers, locked media, discounts and trials, and how to test them.](https://poutagency.com/fansly/content-and-pricing) Built for top earners. Open to whoever is next. ## Apply to join Pout It starts with a one-minute enquiry: your name, where you are based and a profile picture. Then a short application about your page and the help you want. A free profile review and growth plan with every application, whether or not we work together. In your free review - What is already working on your page - What is holding it back - A starter growth plan for your niche Prefer to read the paperwork first? [See how our agreement works](https://poutagency.com/how-our-agreement-works)